Where is the MATLAB Connector installation log file located?

Where can I find the installation files for the MATLAB Connector so that I may troubleshoot potential installation issues?

Answer 1

[MathWorks Support Team]

The installation log files should be generated in the same directory as where your MATLAB installation log files are generated in. The log file name will be mlctr_%username%.log.

Windows

%TMP%\mlctr_%username%.log

macOS

Follow these steps to retrieve the Drive Connector installer log file on a Mac:

1. Log in as the user who ran the installer.
2. Open a Terminal window (you can use Spotlight Search to find Terminal)
3. Copy and paste the following command, and press enter to run it in Terminal. Do not edit the command, run it exactly how it appears below:

cp $TMPDIR/mlctr_$USER.log ~/Desktop  or

cp $TMPDIR/mathworks_$USER.log ~/Desktop

Linux

/tmp/mlctr_$USER.log