Why do the Polyspace Access Web Server and ETL Services Stop Repeatedly?

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MathWorks Support Team
MathWorks Support Team le 17 Oct 2019
Modifié(e) : MathWorks Support Team le 21 Juil 2023
In the Cluster Operator, after provisioning and starting the services, the Web Server and ETL Services stop after a few minutes. Running 'docker logs polyspace-web-server' in Command Line indicate an issue resolving the hostname of the Head/Main Node. 

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MathWorks Support Team
MathWorks Support Team le 31 Mar 2024 à 0:00
Modifié(e) : MathWorks Support Team le 7 Jan 2022
This is usually due to Hyper-V having difficulty resolving the hostname of the Head Node due to DNS issues. Refer to the documentation below to resolve this issue:
Polyspace Access ETL and Web Server services do not start - MATLAB & Simulink (mathworks.com)

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