GigE Camera Connection: Unable to set Packet Size

I am trying to connect to a Pleora Technologies Analog to digital GigE device that is supposed give me an GigE connection to my analog camera. I can connect to the camera just fine using Pleora's provided GEVPlayer, however when I try to connect to the camera using imaqtool I always get the error:

Error Using ==> imaqdevice.preview at 181 gige: Unable to set PacketSize.

I have tried changing the packet size and saving the settings using GEVplayer, and then reopening the camera in imaqtool but I always get the same error.

In addition I have tried changing the settings on my ethernet adapter to allow Jumbo frames, but with no luck.

Here is my ver data:

MATLAB Version 7.12.0.635 (R2011a)
MATLAB License Number: *******
Operating System: Microsoft Windows 7 Version 6.1 (Build 7601: Service Pack 1)
Java VM Version: Java 1.6.0_17-b04 with Sun Microsystems Inc. Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB                                                Version 7.12       (R2011a) 
Image Acquisition Toolbox                             Version 4.1        (R2011a) 
Image Processing Toolbox                              Version 7.2        (R2011a) 
Instrument Control Toolbox                            Version 2.12       (R2011a) 
MATLAB Coder                                          Version 2.0        (R2011a) 
MATLAB Compiler                                       Version 4.15       (R2011a)

Answer 1

[Alex]

Updating to 2011b solved my problems.

Answer 2

[Walter Roberson]

There is a bug in 2010b in using GigE vision devices. That's the version before you are using, but the bug was not necessarily corrected immediately. My understanding is that there is a workaround.

Please see also this discussion: http://www.mathworks.com/matlabcentral/answers/7085-gige-vision-devices-on-windows-7

[Alex]

I tried changing the UAC and running as an administer, but still with no luck. Thank you for the suggestion though. Also, which bug are you referring to?

[Walter Roberson]

There are a bunch of GigE problems: please see

http://www.mathworks.com/support/bugreports/search_results?search_executed=1&keyword=gige&release_filter=Exists+in&release=0&selected_products=&commit=Search

Answer 3

[Mark Jones]

Hi Alex,

Would you mind contacting our technical support department so that we can work with you in investigating this?

http://www.mathworks.com/support/contact_us/index.html

Mark

[Hyunsung]

Hi Mark, Have you came out a solution for Alex's pocket size issue? I am currently experiencing the same problem. Hope you can shade a light on it if you have worked it out already

Thanks

[jonathan]

This helped me out:

http://www.mathworks.com/matlabcentral/answers/68999-gige-camera-error-unable-to-set-packetsize

Answer 4

[qiang zhong]

You only need one command ：imaqreset

Do this step each time you turn on the camera to collect data.