matlab crashes when trying to box plot

Hi,

my matlab crashes when trying to make a kruskal wallis box-plot. I got the following error:

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Assertion detected at 2021-10-20 18:15:06 +0200

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Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : windows-1252

Deployed : false

Graphics Driver : Unknown software

Graphics card 1 : NVIDIA ( 0x10de ) NVIDIA GeForce MX250 Version 30.0.14.9613 (2021-10-6)

Graphics card 2 : Microsoft ( 0x0 ) Microsoft Remote Display Adapter Version 10.0.19041.662 (2006-6-21)

Graphics card 3 : Intel Corporation ( 0x8086 ) Intel(R) UHD Graphics Version 27.20.100.8681 (2020-9-5)

Java Version : Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : win64

MATLAB Entitlement ID : 867723

MATLAB Root : C:\Program Files\MATLAB\R2021b

MATLAB Version : 9.11.0.1769968 (R2021b)

OpenGL : software

Operating System : Microsoft Windows 10 Enterprise

Process ID : 6420

Processor ID : x86 Family 6 Model 165 Stepping 2, GenuineIntel

Session Key : e644dfde-b2e5-4c0b-b16b-75edccf71b7c

Window System : Version 10.0 (Build 19043)

Fault Count: 1

Additional Log Files:

Java Crash Report : C:\Users\ivoroo\AppData\Local\Temp\hs_error_pid6420.log

Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at B:\matlab\src\jmi\jmi\javainit.cpp line 1409:

Fatal Java Exception. See this file for details: C:\Users\ivoroo\AppData\Local\Temp\hs_error_pid6420.log

Current Thread: '' id 14740

Register State (captured):

RAX = 00007ffc3184d9d8 RBX = 00007ffc3184d9d8

RCX = 00000016589fa5b0 RDX = 0000000000000000

RSP = 00000016589fa4f0 RBP = 0000000000000581

RSI = 000001664f1d4ef0 RDI = 00007ffc3184d9d8

R8 = 0000000000000003 R9 = 00000016589fa468

R10 = 0000000000000014 R11 = 00007ffc3183da6e

R12 = 00000016589fabe0 R13 = 0000000000000000

R14 = 00007ffc02fedd58 R15 = 00007ffc3183d918

RIP = 00007ffc3172138a EFL = 00000206

CS = 0033 FS = 0053 GS = 002b

Stack Trace (captured):

[ 0] 0x00007ffc3171a043 C:\Program Files\MATLAB\R2021b\bin\win64\libmwfl.dll+00041027

[ 1] 0x00007ffc31717338 C:\Program Files\MATLAB\R2021b\bin\win64\libmwfl.dll+00029496

[ 2] 0x00007ffc3171d87d C:\Program Files\MATLAB\R2021b\bin\win64\libmwfl.dll+00055421

[ 3] 0x00007ffc3171c161 C:\Program Files\MATLAB\R2021b\bin\win64\libmwfl.dll+00049505

[ 4] 0x00007ffc31720c0b C:\Program Files\MATLAB\R2021b\bin\win64\libmwfl.dll+00068619

[ 5] 0x00007ffc02f65a00 C:\Program Files\MATLAB\R2021b\bin\win64\jmi.dll+00678400

[ 6] 0x000000005f249ead C:\Program Files\MATLAB\R2021b\sys\java\jre\win64\jre\bin\server\jvm.dll+02727597

[ 7] 0x000000005f23208b C:\Program Files\MATLAB\R2021b\sys\java\jre\win64\jre\bin\server\jvm.dll+02629771

[ 8] 0x000000005f24ac26 C:\Program Files\MATLAB\R2021b\sys\java\jre\win64\jre\bin\server\jvm.dll+02731046

[ 9] 0x000000005f24f52d C:\Program Files\MATLAB\R2021b\sys\java\jre\win64\jre\bin\server\jvm.dll+02749741

[ 10] 0x000000005f2e5d98 C:\Program Files\MATLAB\R2021b\sys\java\jre\win64\jre\bin\server\jvm.dll+03366296

[ 11] 0x00007ffc6c9b20cf C:\WINDOWS\SYSTEM32\ntdll.dll+00663759

[ 12] 0x00007ffc6c961454 C:\WINDOWS\SYSTEM32\ntdll.dll+00332884

[ 13] 0x00007ffc6c9b0bfe C:\WINDOWS\SYSTEM32\ntdll.dll+00658430

how can i fix this problem? in the attachments you see the logs

thanks in advance!

Ivo

Answer 1

[Image Analyst]

If you sent in the crash report, they will analyze it and reply back to you by email.

If you need more immediate help, call them on the telephone.

https://matlab.fandom.com/wiki/FAQ#After_installation.2C_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.