100% CPU usage on Windows 7 for R2022a

I have a MATLAB R2022a version installed in Windows 7 64-bit Operating system. It has a network licence activated on a local network (not connected to the internet).

When I start the Matlab and click in “Help Documentation” the CPU usage becomes 100% and the Matlab freezes. I am unable to do anything more. My system has 8 GB RAM running on an Intel ® Core™2 Quad CPU Q9650 @3 GHz processor

Following previous suggestions on Matlab Answers I have allowed Matlab R2022a to be “Allowed” through the Windows Firewall.

This decreased CPU usage marginally, but it reverts back to 100% usage on something simple like clicking on help Documentation.

I have not even loaded any data or programs so far.

How to run Matlab R2022a in my PC in a normal way without the software consuming too much resources like this?

[Walter Roberson]

Experiment with

com.mathworks.mlwidgets.html.HtmlComponentFactory.setDefaultType('HTMLRENDERER');

which should change how the documentation is rendered.

[Santino M]

com.mathworks.mlwidgets.html.HtmlComponentFactory.setDefaultType('HTMLRENDERER');

This is not having any effect on the problem.

Is Matlab R2022a compatible with older generation CPU's or is there a bug which can be fixed?

My PC can run RAM intensive and CPU intensive applications like rendering from a video creation software, but even basic run of Matlab command prompt takes up 100% of CPU and I have to force shut down Matlab through the task manager.

Answer 1

[Steven Lord]

The System Requirements page lists the supported Windows operating systems for release R2022a as Windows 11, Windows 10 (version 1909 and higher), and Windows Server 2019. Windows 7 and Windows Server 2016 are explicitly listed as no longer supported.

In addition, Microsoft ended support for Windows 7 in January 2020. Their recommendation is to update to Windows 11.

[Walter Roberson]

I happened to notice yesterday that Windows 11 not only requires TPM2.0, but also requires 7th generation Intel or later.

[Santino M]

@Steven Lord and @Walter Roberson

Thanks for the response.

If there is anyway in which I can run Matlab 2022a on Windows 7 PC kindly let me know in this thread. I am not keen to upgrade to Windows 10 as my PC (CPU) is old.