Support package installtion help

hi I have a problem when offline installing the support packages for the zynq on matlab r2019a. I obtain the following error message: "Support Software Installer Error System does not have the required MATLAB version to start the support package installation." I tried different versions, uninstall/re-install matlab, different ways for installing this package and it does not work Do you have any suggestions

Answer 1

[Angelo Yeo]

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