matlab internal error and needs to close

I received the following error while running a long running matlab function. Please could you advise what the issue is and how to resolve?

MATLAB crash file:C:\Users\qiani\AppData\Local\Temp\matlab_crash_dump.5604-1:

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Access violation detected at Sun Aug 15 01:27:53 2021 +0100

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Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : windows-1252

Deployed : false

Graphics Driver : Unknown hardware

Graphics card 1 : NVIDIA ( 0x10de ) NVIDIA GeForce RTX 2060 Version 27.21.14.5671 (2020-9-30)

Java Version : Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : win64

MATLAB Entitlement ID : 2473545

MATLAB Root : C:\Program Files\MATLAB\R2020a

MATLAB Version : 9.8.0.1721703 (R2020a) Update 7

OpenGL : hardware

Operating System : Microsoft Windows 10 Home

Process ID : 5604

Processor ID : x86 Family 6 Model 63 Stepping 2, GenuineIntel

Session Key : dc20c4c1-d555-4deb-9256-24461bb190e8

Window System : Version 10.0 (Build 19041)

Fault Count: 1

Abnormal termination:

Access violation

Register State (from fault):

RAX = 0000000000000000 RBX = 00000268da898800

RCX = 00000268da898800 RDX = 00000000d0211738

RSP = 0000008bf67f9b50 RBP = 0000000000000000

RSI = 0000000000000000 RDI = 000000000000057d

R8 = 0000000000000000 R9 = 000000000000057d

R10 = 000000006d729eb0 R11 = 0000000000000200

R12 = 000000000000005d R13 = 00000268de5fbac0

R14 = 0000008bf67f9cd0 R15 = 00000268da8989f8

RIP = 000000006d0dd021 EFL = 00010246

CS = 0033 FS = 0053 GS = 002b

Stack Trace (from fault):

[ 0] 0x000000006d0dd021 C:\Program Files\MATLAB\R2020a\sys\java\jre\win64\jre\bin\server\jvm.dll+01429537 JNI_GetCreatedJavaVMs+00128705

[ 1] 0x00007ff9ffb40d9d C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorjnimessageserviceimpl.dll+00069021 connector::jni_message_service::JniMessageServiceBridge::sendToJava+00000829

[ 2] 0x00007ff9ff91b97e C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectormessageserviceimpl.dll+00178558 connector::message_service::MessageServiceImpl2::deliver+00001102

[ 3] 0x00007ffa025fbf40 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00245568 connector::bayeux::BayeuxServerImpl::doDeliver+00000272

[ 4] 0x00007ffa025fbdd5 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00245205 connector::bayeux::BayeuxServerImpl::deliver+00000437

[ 5] 0x00007ffa0260c973 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00313715 connector::bayeux::BayeuxServiceProviderImpl::handle+00000675

[ 6] 0x00007ffa02551b8a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuxapi.dll+00072586 connector::MessageAPI<connector::bayeux::PublishRequest,connector::bayeux::BayeuxServiceProvider>::deliverToService+00000106

[ 7] 0x00007ffa0255060a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuxapi.dll+00067082 connector::ServiceProviderAPI<connector::bayeux::BayeuxServiceProvider>::deliver+00000282

[ 8] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 9] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 10] 0x00007ffa025e5d05 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00154885 connector::bayeux::BayeuxLongPollServiceProvider::~BayeuxLongPollServiceProvider+00003733

[ 11] 0x00007ffa025ea251 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00172625 connector::bayeux::BayeuxLongPollServiceProvider::~BayeuxLongPollServiceProvider+00021473

[ 12] 0x00007ffa025efe5c C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00196188 connector::bayeux::BayeuxLongPollServiceProvider::handle+00013308

[ 13] 0x00007ffa025e0bc1 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00134081 connector::bayeux::serializePublishRequest+00024129

[ 14] 0x00007ffa025ecd90 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00183696 connector::bayeux::BayeuxLongPollServiceProvider::handle+00000816

[ 15] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 16] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 17] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 18] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 19] 0x00007ffa025c272a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00010026

[ 20] 0x00007ffa025c6de9 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorbayeuximpl.dll+00028137 connector::bayeux::BayeuxHttpServiceProvider::handle+00001017

[ 21] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 22] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 23] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 24] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 25] 0x00007ffa00f4666a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00091754 connector::http::HttpConstantServiceProvider::handle+00006602

[ 26] 0x00007ffa00fa76d1 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00489169 connector::http::HttpSessionServiceProvider::handle+00001345

[ 27] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 28] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 29] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 30] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 31] 0x00007ffa00f4666a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00091754 connector::http::HttpConstantServiceProvider::handle+00006602

[ 32] 0x00007ffa00f928b7 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00403639 connector::http::HttpRouterServiceProvider::handle+00000199

[ 33] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 34] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 35] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 36] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 37] 0x00007ff9fee54f8e C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorsecurityimpl.dll+00151438 connector::security::v1::ComputeServiceProviderImpl::handle+00042814

[ 38] 0x00007ff9fee6f449 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorsecurityimpl.dll+00259145 connector::security::v1::HttpNonceServiceProvider::handle+00002409

[ 39] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 40] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 41] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 42] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 43] 0x00007ffa00f4666a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00091754 connector::http::HttpConstantServiceProvider::handle+00006602

[ 44] 0x00007ffa00f857b0 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00350128 connector::http::HttpRequestOriginFilter::handle+00001984

[ 45] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 46] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 47] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 48] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 49] 0x00007ffa00f4666a C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00091754 connector::http::HttpConstantServiceProvider::handle+00006602

[ 50] 0x00007ffa00f4e6df C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00124639 connector::http::HttpContextFilter::handle+00000719

[ 51] 0x00007ffa0258cd6f C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00052591 connector::MessageAPI<connector::http::HttpRequest,connector::http::HttpServiceProvider>::deliverToService+00000095

[ 52] 0x00007ffa0258c8fa C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpapi.dll+00051450 connector::ServiceProviderAPI<connector::http::HttpServiceProvider>::deliver+00000282

[ 53] 0x00007ffa013431a6 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00078246 connector::ConnectorImpl2::handle+00000854

[ 54] 0x00007ffa01348422 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorframeworkimpl.dll+00099362 connector::ContextImpl::handle+00000162

[ 55] 0x00007ffa00fcf6f0 C:\Program Files\MATLAB\R2020a\bin\win64\libmwconnectorhttpimpl.dll+00653040 connector::http::PocoHttpServer::updateSslContextWithCertificate+00039472

[ 56] 0x00007ffa19d12b97 C:\Program Files\MATLAB\R2020a\bin\win64\PocoNet64.dll+00142231 Poco::Net::HTTPServerConnection::run+00000615

[ 57] 0x00007ffa19d558e3 C:\Program Files\MATLAB\R2020a\bin\win64\PocoNet64.dll+00415971 Poco::Net::TCPServerConnection::start+00000019

[ 58] 0x00007ffa19d56106 C:\Program Files\MATLAB\R2020a\bin\win64\PocoNet64.dll+00418054 Poco::Net::TCPServerDispatcher::run+00000230

[ 59] 0x00007ffa19c15a83 C:\Program Files\MATLAB\R2020a\bin\win64\PocoFoundation64.dll+00612995 Poco::ThreadPool::joinAll+00000339

[ 60] 0x00007ffa19c13c64 C:\Program Files\MATLAB\R2020a\bin\win64\PocoFoundation64.dll+00605284 Poco::ThreadImpl::runnableEntry+00000052

[ 61] 0x00007ffa61307034 C:\Windows\System32\KERNEL32.DLL+00094260 BaseThreadInitThunk+00000020

[ 62] 0x00007ffa61f22651 C:\Windows\SYSTEM32\ntdll.dll+00337489 RtlUserThreadStart+00000033

Answer 1

[Image Analyst]

See the FAQ.

https://matlab.fandom.com/wiki/FAQ#After_installation.2C_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.

If you sent in the crash report you should have gotten an auto-reply and then on Monday someone from the Mathworks should reply to you. If not, call them.

[Tim Dong]

Thanks