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My school SSO links to someone else's account

3 vues (au cours des 30 derniers jours)
Zhi Huang
Zhi Huang le 4 Oct 2023
Réponse apportée : 檮杌 le 4 Oct 2023
I took a gap year, and during that year, I used my colleague's account to do my own project. I came back to school and tried to use my own but I can't seem to go back to my account. Whenever I try to sign-in through my school SSO, using my own school account, it leads to my colleague's Mathworks account. How should I fix it?

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檮杌
檮杌 le 4 Oct 2023
Account issues should be handled with Customer Support team. Please contact CS team via the link below.
https://www.mathworks.com/support/contact_us.html

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