3. After collecting the above two diagnostics, try to Force Quit MATLAB and see if additional reports are created - this would show up as a .hang file in either of these directories: \n- ~/Library/Logs/DiagnosticReports
- /Library/Logs/DiagnosticReports
If you are sharing your diagnostic logs for Technical Support purposes, be sure to provide any files generated above, to provide additional context about MATLAB freezing on your machine.
How do I know if MATLAB is unresponsive vs. crashing?
A crash occurs when the program terminates unexpectedly. Therefore, if you are unable to continue to use MATLAB but the program/MATLAB window is not forcefully closing, then MATLAB is likely unresponsive/freezing. Some other indicators of MATLAB being unresponsive would include (1) the spinning pinwheel, or (2) MATLAB not responding to interactions, requiring a force close to stop the app.