Test connection error in the setup process of Arduino support package for Simulink with Arduino Nano 33 BLE board

Hello Everyone,

I'm facing an error with the last step of the setup process in Arduino Support Package for Simulink. In the Test Connection, the Build is done successfully while the Download (ensures the connection between PC and board) fails. I tried solving the issue by following: Post 1 and Post 2 but the issue still persists. Any suggestions? Thank you!

The log file outputs:

Sketch uses 924 bytes (3%) of program storage space. Maximum is 30720 bytes.

Global variables use 9 bytes (0%) of dynamic memory, leaving 2039 bytes for local variables. Maximum is 2048 bytes.

[92mUsed platform[0m [92mVersion[0m [90mPath[0m

[93marduino:avr[0m 1.8.3 [90mC:\ProgramData\MATLAB\SupportPackages\R2024a\aCLI\data\packages\arduino\hardware\avr\1.8.3[0m

[Ganapathi Subramanian R]

Hi Rohitashva,

Could you please share the error message you are receiving while setting up connection with Arduino Nano 33 BLE board?

[Rohitashva]

Hi Ganapathi,

Thank you for your response. I have attached here the error screenshot.

[Ganapathi Subramanian R]

Hi Rohitashva,

Try reaching out to MathWorks Technical Support by using the link below to resolve the issue.

https://www.mathworks.com/support/contact_us.html