Simscape Battery Onramp will not launch in browser. "License checkout failed. License Manager Error -5 . Cannot find a license for simscape_battery."

Here is the error code and error messages I got. Further down I used the "ver -support" command to see which products is included in this browser version of MATLAB.

License checkout failed.
License Manager Error -5
Cannot find a license for simscape_battery.

Troubleshoot this issue by visiting: 
https://www.mathworks.com/support/lme/5

Diagnostic Information:
Feature: simscape_battery 
License path: [e-mail]:[e-mail]:[e-mail]:/home/mluser/.matlab/R2024a_licenses:/MATLAB/licenses/license.dat:/MATLAB/licenses 
Licensing error: -5,0.
Error using learning.simulink.launchOnramp
Unable to check out a Simscape Battery license, which is required by Simscape Battery Onramp.

Alternatively, you can take the course on the MathWorks Self-Paced Online Courses website.

>> ver -support
-----------------------------------------------------------------------------------------------------
MATLAB Version: 24.1.0.2570885 (R2024a) Update 1
MATLAB License Number: 
Operating System: Linux 5.4.233-0504233-generic #202302250651 SMP Sat Feb 25 12:26:27 UTC 2023 x86_64
Java Version: Java 1.8.0_292-b10 with AdoptOpenJDK OpenJDK 64-Bit Server VM mixed mode
-----------------------------------------------------------------------------------------------------
MATLAB                                                Version 24.1        (R2024a)      License
Simulink                                              Version 24.1        (R2024a)      License
Requirements Toolbox                                  Version 24.1        (R2024a)      License
Simscape                                              Version 24.1        (R2024a)      License
Simscape Electrical                                   Version 24.1        (R2024a)      License
Simulink Control Design                               Version 24.1        (R2024a)      License
Simulink Test                                         Version 24.1        (R2024a)      License
Stateflow                                             Version 24.1        (R2024a)      License
System Composer                                       Version 24.1        (R2024a)      License
>>

The command "license('inuse')" show that a license has been checked out for a feature called 'simscapebattery', without underscore.

Answer 1

[Abhinav Aravindan]

Hi @Arne,

I encountered a similar issue before, but it seems to have been resolved now. The course is accessible in both MATLAB Online and the Desktop version with the latest update.

For the best experience, I recommend accessing the course using the desktop version of MATLAB.

https://www.mathworks.com/help/releases/R2024a/simscape-battery/ref/simscapebatteryonramp.html

I hope this answers your query!