Matlab failed to launch due to vpn on window11

13 vues (au cours des 30 derniers jours)
Tom Cheung
Tom Cheung le 3 Mai 2025
Commenté : Jacob Mathew le 5 Mai 2025
I am using Matlab locally with the license already setup during installation. The matlab application cannot launch due to a proxy dll. FYI i am using astrill vpn. Is there any fix or work around available? I needed to use the vpn to access due to geo restriction, preferably I don't want to uninstall and pay for another premium vpn that is compatible for matlab, however the dll is always on.
Faulting application name: MathWorksServiceHost.exe, version: 2024.2.0.3, time stamp: 0x07f8054c
Faulting module name: ASProxy64.dll, version: 2.3.6.3, time stamp: 0x55dda8ac
Exception code: 0xc0000005
Fault offset: 0x000000000000c274
Faulting process id: 0x3EEC
Faulting application start time: 0x1DBBC43223F255B
Faulting application path: C:\Users\cheun\AppData\Local\MathWorks\ServiceHost\v2024.2.0.3\bin\win64\MathWorksServiceHost.exe
Faulting module path: C:\WINDOWS\system32\ASProxy64.dll
Report Id: 90bb1cd2-609e-4225-89bd-35516322ce99
  1 commentaire
Jacob Mathew
Jacob Mathew le 5 Mai 2025
Hey Tom,
It is best to get in touch with MathWorks Technical Support regarding this as they will be able to assist you. You can reach out to them at the link below:
https://www.mathworks.com/support/contact_us.html

Connectez-vous pour commenter.

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