Below are the troubleshooting steps if using PolyScope 5.10 or greater
- Ensure we can ping the cobot from Windows for example "ping 192.168.1.10" from windows terminal
Follow the below steps to "Enable services" on the teach pendant
- Go to the hamburger menu -> settings.
- Go to Security -> Services.
- Unlock the menu using the admin password.
- Enable the Dashboard Server, Primary Client Interface and Real-Time Data Exchange (RTDE) interfaces.
- Lock the menu and press exit.
Try creating the urRTDEClient object using below instructions
- Follow the steps in `Set Up UR Series Cobot for RTDE`
- Ensure if the joint angles are visible as mentioned on the documentaion.
- Click the Play button on the teach-pendant and ensure the loaded UR Script is running.
- Now create the urRTDEClient object from MATLAB terminal and try using the API - Get Started with Real-Time Data Exchange (RTDE) Connectivity Interface — Functions