Problems to install matlab in windows 10?

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Hi Matlab Community! I have activation key, but I cannot install Matlab in my windows 10. My laptop has 8GB ram, 2.4GHz intel Core i5 processor (64bit). When I was trying to install, it goes upto the step of configuring "Microsoft Visual c++ 2005 redistributable (x64)". After then, it disappears. I tried different versions of R2015b, R2015aSP1, R2015a with both 64bit & 32bit. How can I solve this problem?
  8 Comments
Image Analyst
Image Analyst on 2 Jul 2021
@GHULAM ABBAS, welcome back to MATLAB after a 6 year absence. You should really consider using the latest version (unless your computer is only 32 bit) since many, many nice improvements have been made since then. That said, I think the Mathworks will still help you install it. Call them now before they head home for the weekend - you have maybe 7 or 8 more hours. Installation help is free, even for student versions. I know I said that in the comment just before yours, but will you please do that? If not, why not?
Did you click the setup.exe program? I find it very strange that setup would launch internet explorer instead of the MATLAB installer. Or did you click a zip file and it opened in Windows Explorer (a file management app, what Windows 10 now calls File Explorer), and not Internet Explorer (a browser program)? And then did you click setup.exe? I believe you might have to extract files from the zip file to actual files in a folder before you can run the setup program.

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Accepted Answer

Bastien Dietemann
Bastien Dietemann on 10 Dec 2015
I had exactly the same problem. I managed to solve it by downloading the latest Microsoft Visual c++ redistributable and removing the 2005 one. I needed to restart the system and then Windows went for the new Microsoft Visual c++ redistributable and the Installation worked.
  1 Comment
Md Mosaddek Hossen
Md Mosaddek Hossen on 10 Dec 2015
Thank you for your answer. It worked. :) I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005). It goes few steps ahead and now downloading Matlab 8.6 updates to finalize installation :)

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More Answers (6)

Image Analyst
Image Analyst on 8 Dec 2015
Download the redistributable directly from Microsoft : https://www.microsoft.com/en-us/download/details.aspx?id=3387 and install it. Then try the MATLAB installation again. If that doesn't work, then call the Mathworks for FREE and fast help.
  8 Comments

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lakshmikartheek kommaraju
lakshmikartheek kommaraju on 22 Jan 2016
hai i am using mat lab R2010 version in my laptop with windows 7 now i updated it to windows 10 now i am haveing compatibility issue how can i solve it .
  1 Comment
Image Analyst
Image Analyst on 22 Jan 2016
You can call tech support with a thorough explanation of what doesn't work.

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Varalakshmi Vakkalagadda
Varalakshmi Vakkalagadda on 26 Feb 2019
Hi, I got the matlab software from my friend, but the setup is not working. I tried installing after downloading the Microsoft visual C++ also. But still the setup is not working. Can anyone please help me with this issue.
  1 Comment
Steven Lord
Steven Lord on 26 Feb 2019
Contact Technical Support using the Contact Us link in the upper-right corner of this page.

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Rajalakshmi S
Rajalakshmi S on 18 Nov 2019
Hi
WHile Im installing MATLAB 2014b version in MACOS after entering key and choosing folder location products list is shown in that MATLAB 8.6 is missing and shows an error choose location where any of the folder is installed or choose different location and that Im unable to proceed. kindly anyone can help out to solve this issue and can suggest a link to get newer version of MATLAB for macos

Odesanmi Gbenga Abiodun
Odesanmi Gbenga Abiodun on 5 Sep 2020
Edited: Odesanmi Gbenga Abiodun on 5 Sep 2020
I am having similar problem,after I updated my window10,my matlab installation disappear. please what can i do to solve the problem. Thanks
  3 Comments
Image Analyst
Image Analyst on 3 Oct 2020
Here is the Guaranteed route to a solution: The FAQ
That will definitely work. If you refuse to even try the FAQ solution, let us know why.

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Sören Mohrdieck
Sören Mohrdieck on 19 Apr 2021
Hey guys!
I am having issues installing MatLab R2021a on my Windows 10 notebook as once the unzipping process is completed, the installation window simply does not appear. I have tried multiple things, but I simply do not understand why the installation window would not even pop-up. Any help is well appreciated. Thanks in advance!
  2 Comments
Image Analyst
Image Analyst on 19 Apr 2021
Did you see the other answers? Specifically the one with the FAQ
If you had done what it says in the FAQ 3 hours ago, you'd probably be up and running now. So did you call them? If not, why not??? Trust me, that's the fastest way to success. Or you can wait here for days in the hopes you'll get an answer different than the prior answers.

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