Why does it say "Valid Integer License is required" when I try to use the "Request Support" feature in MATLAB?

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MathWorks Support Team
MathWorks Support Team le 18 Mar 2016
Modifié(e) : MathWorks Support Team le 5 Fév 2021
I have a MATLAB trial license and I want to submit a service request using the "Request Support" feature on the toolstrip in MATLAB.
I am able to login with my MATLAB account, but when I click "Submit", I get an error that says "Valid Integer License is required".

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MathWorks Support Team
MathWorks Support Team le 1 Fév 2021
Modifié(e) : MathWorks Support Team le 5 Fév 2021
The "Request Support" feature is not available for trials.
You can submit a service request by emailing or calling Technical Support, or by submitting an online form. Information on how to contact Support may be found here:
https://www.mathworks.com/support/contact_us.html

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