Building an in app survey for GUI Software

Hi everyone,

say i have an existing Software/GUI and I want to add a feedback tool/an in app survey in order to monitor customer satisfaction. The way I see it is that i have two options:

- build a feedback button redirecting the customer to an online survey (this was pretty easy)

- build the whole survey in the GUI

The survey should be max. 3 questions and a free text field where users can add write down their improvement proposals. I think the second option would be nicer, but I'm pretty new to MATLAB so actually i have no idea if it is possible. Does anyone have experience with this kind of feature in a GUI? I don't want to waste time trying something that can't be done, maybe some of you can quickly tell me. Thanks a lot!

[Rik]

It should be relatively straightforward to make this, but it might be difficult to get the results to your server in a way that is not a huge security risk. You could use the e-mail function in Matlab, but that means that you need to expose your e-mail address and your password (or of course a throw-away account. Your should at the very least obfuscate that into p-code.

You could also make an HTML response in Matlab so you can use a public webpage to record feedback. Then you'd only have to worry about the normal security risks of such a form.

[Julian]

Yes you are right, i think i'm going with the first option and use google forms. I was just interested in the challenge to build it in the GUI because it would have been a good chance to learn.