License manager error -5. What do?

I'm having an issue running reportgenerator. The entirety of what I'm working on works on my version of Matlab, but when I send someone a file and they try to run my script it comes up with this error:

I've tried looking into Error -5 and have been unsuccessful. Any help would be greatly appreciated.

Error using mlreportgen.ppt.Presentation/add

Unable to check out a Report Generator license. Reason: 'License checkout failed.

License Manager Error -5

Cannot find a license for MATLAB_Report_Gen.

Diagnostic Information:

Feature: MATLAB_Report_Gen

License path: C:\Users\lmckenna1\AppData\Roaming\MathWorks\MATLAB\R2018b_licenses;C:\Program

Files\MATLAB\R2018b\licenses\license.dat;C:\Program

Files\MATLAB\R2018b\licenses\license_A44786-lmckenna_968762_R2018b.lic

Licensing error: -5,357.'

Error in Punlish_demo (line 10)

slide1 = add(slides,'Title Slide');

[Walter Roberson]

• error -5: product you are not licensed forhttps://www.mathworks.com/matlabcentral/answers/98719-why-do-i-receive-license-manager-error-5; or misconfigured for redundant servershttps://www.mathworks.com/matlabcentral/answers/293231-why-do-i-receive-license-manager-error-5-when-using-redundant-servers; or redundant server bug in R2016a https://www.mathworks.com/matlabcentral/answers/293224-why-do-i-receive-an-activation-loop-when-using-redundant-serversor you asked for license diagnosticshttps://www.mathworks.com/matlabcentral/answers/163423-why-do-i-receive-multiple-license-manager-error-5-s-for-products-not-on-my-licenses-when-starting-m

Extracted from my license problems "cheat sheet" https://www.mathworks.com/matlabcentral/answers/404028-license-problems-cheat-sheet

Most likely they simply do not have a license for MATLAB Report Generator, which is an optional product that is not included in any bundle.

[wayne coetsee]

Hey bud,

Thanks for the help. It was as simple as that they do not have the license for it. I'm sorry it had to come to this to figure out something so trivial.