I have a license, I log in, I run the setup (win 64 R2019a), but no option is available for just download the files for later installation ! Web site setp-by-stpe is useless for me because no "download only option" is selectable ?

1 commentaire

Walter Roberson
Walter Roberson le 22 Mai 2019
Where did you find the setup.exe ?
I ask because there are two setup.exe. The installer unpackages to include a setup.exe that is intended to do downloading and has the option being discussed. Once that download only option is used, the downloaded files include a different setup.exe that is intended for installation from the current directory.

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Valle Paolo
Valle Paolo le 23 Mai 2019
Modifié(e) : Walter Roberson le 23 Mai 2019

0 votes

I followed the link received via E-mail that is redirecting to the following pages.
Valle Paolo
Valle Paolo le 4 Juin 2019

0 votes

any suggestion ?

1 commentaire

Steven Lord
Steven Lord le 4 Juin 2019
Are you the license administrator or has the license administrator granted you permission to download, as called out in this Answers post? If so follow the instructions in that post. If while following the instructions in that post you encounter difficulty, please contact your license administrator and/or Technical Support.

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le 4 Juin 2019

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