Why do I see the error "Something unexpected occurred.: This is not common." in my log when trying to install a MATLAB update?
12 vues (au cours des 30 derniers jours)
Afficher commentaires plus anciens
MathWorks Support Team
le 12 Sep 2019
Modifié(e) : MathWorks Support Team
le 24 Juin 2024
Why do I see the error the following error in my log when trying to install a MATLAB update?
Update available
Failed to download release data
Something unexpected occurred.: This is not common.
To resolve this issue, contact Technical Support.
Update session complete.
Réponse acceptée
MathWorks Support Team
le 24 Juin 2024
Modifié(e) : MathWorks Support Team
le 24 Juin 2024
If you are seeing this error when trying to update the R2023a Pre-release:
Please uninstall the pre-release and install the full release of R2023a.
Otherwise, this error likely caused by network-connectivity issues. To troubleshoot this issue, you can look into the connection error using the article below.
Why do I get a connection error when installing or activating MATLAB or another MathWorks product?
If the network issue cannot be resolved, you can install the update manually with the offline installation files using the following article.
How can I download and install a MATLAB Update manually?
0 commentaires
Plus de réponses (0)
Voir également
Catégories
En savoir plus sur Introduction to Installation and Licensing dans Help Center et File Exchange
Community Treasure Hunt
Find the treasures in MATLAB Central and discover how the community can help you!
Start Hunting!