nema 17 stepper motor not working with adafruit motor shield v2.3

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i use a nema 17 stepper motor connected to adafruit v2.3 shield which is stacked by arduino uno.
matlab version 2018b
i used the code same as which is given in the tutorial given in matlab documentation.
iam getting an error:'please make sure the port and board type are correct'.
after i connect the arduino i get a message:Arduino uno detected and this device is ready for use with support package etc..
i repeatedly tried but i got he same error.
i have checked with the com port with arduino ide,it matches with what i have mentioned in the code.
pls give me a solution to this issue.

Answers (1)

PIRC
PIRC on 4 Nov 2019
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