I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

Answer 1

[Sai Bhargav Avula]

Hi,

This can be because Computer Security software is preventing the MathWorks Installer from connecting to the MathWorks servers. This is known as a connection issue due one or more of the following:

• Antivirus Software
• Proxy
• Firewall

A detailed explanation of how to resolve this issue is explained in the below link:

https://www.mathworks.com/matlabcentral/answers/92634-why-do-i-get-a-connection-error-when-installing-or-activating-matlab-or-another-mathworks-product

Hope this helps!