MATLAB Answers

Error communicating with the backend services

141 views (last 30 days)
Thomas Staal
Thomas Staal on 25 Apr 2020
Commented: Jack Bryant on 19 Nov 2020
When downloading Matlab r2020a I get an error and it doesn't want to continue. The installer has created a zip, unpacked but upon set up I get an error message 'Error communicating with the backend services'. System requirements are good. Windows 7, service pack 1, Intel 64 bit operating, 4.0 G RAM and sufficient discspace avaiable ~50 GB. I'm having this error for the last two days. How can I avoid this error and download the Mathlab Simulink R2020A product?

  6 Comments

Show 3 older comments
Pablo Dorado Melara
Pablo Dorado Melara on 25 Aug 2020
I recently tried to install Matlab r2020a and happened the same, so I tried the setup_legacy solution and it work, so thank you! :D
Did you find if the are any differences between normal and legacy?
dario santoro
dario santoro on 5 Oct 2020
thanks tobias, finally the download works
Jack Bryant
Jack Bryant on 19 Nov 2020
it just told me exception calling main

Sign in to comment.

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by