Problems installing MATLAB 2015a - Installation doesn't finish :(

Hi everyone,

I'm trying to install Matlab 2015a. I have a student license. When I first tried installing, the process got stuck at 35% at the image processing toolbox. The computer still worked, but it just stopped installing.

Next time I tried, the same thing happened......

If anyone can help me, I would really appreciate it.

Thank you, Claudio

*osx yosemite

[Star Strider]

Contact Support. They will deal with all problems relating to installation or activation for all types of licenses.

Unfortunately, help is not available over the weekend and you have the added misfortune of needing help over Patriots Day (or some holiday in Massachusetts) on Monday. So send an e-mail describing your problem, but don’t count on getting help from MathWorks until 21 April 2015.

You have my sympathies in the interim. Hang in there and keep trying.

[Claudio Iturra]

Thanks Ster Stride.

Best Regards Claudio

Answer 1

[Image Analyst]

FAQ: http://matlab.wikia.com/wiki/FAQ#During_installation.2C_the_installer_crashes.2C_hangs.2C_gives_an_error_message.2C_does_not_authenticate_your_license.2C_or_otherwise_does_finish_installing_correctly.

[Image Analyst]

Keep trying. It might just be a network or connectivity issue. Try early in the morning when the US is still sleeping and not many people are at work in Europe yet.

Answer 2

[Claudio Iturra]

Thanks everyone, finally the installation was complete at 5:40 AM :)

Best regards Claudio